Refund and Returns Policy

Overview

Thank you for shopping at Grab Daily Deals. (www.grabdailydeals.online). We are committed to ensuring your satisfaction with our products. Please read the following policy carefully to understand our practices regarding returns and refunds.

Return Policy

Eligibility for Returns:

1. Time Frame: You have 5 calendar days from the date you receive your item to request a return.
2. Condition: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
3. Proof of Purchase: A receipt or proof of purchase is required for all returns.

Non-returnable Items:

• Perishable goods (e.g., food, flowers)
• Downloadable software products
• Health and personal care items

Process for Returns:

1. Initiate a Return: To start a return, contact us at [Customer Service Email]. Please include your order number and a detailed description of the reason for the return.
2. Return Authorization: Once your return is approved, we will provide you with a return shipping address and instructions on how to send your item back.
3. Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Refund Policy

Refunds:

1. Inspection and Approval: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
2. Processing Time: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
3. Partial Refunds: There are certain situations where only partial refunds are granted (if applicable):
   • Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
   • Any item returned more than 5 days after delivery.

Late or Missing Refunds:

1. Check Your Account: If you haven’t received a refund yet, first check your bank account again.
2. Contact Your Bank: Then contact your credit card company; it may take some time before your refund is officially posted.
3. Next Steps: If you’ve done all of this and you still have not received your refund yet, please contact us at [Customer Service Email].

Exchanges

Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [Customer Service Email] and we will provide further instructions.

Contact Information

For questions related to refunds and returns, please contact us at:

• Email: support@grabdailydeals.com

Thank you for shopping with us!